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Sample Dossier

Fictional demonstration — no real business or client data. Every score, finding and recommendation below is illustrative of the format only.

Diagnostic Dossier · Demonstration

northbridge-law.example

Northbridge presents as credible but underperforms its peer set on every conversion surface that matters. The hero buries the value proposition beneath a fullscreen stock image, mobile reflow breaks the primary navigation, and the consultation path requires six fields where two would suffice. The foundation is sound; the architecture is leaking revenue.

Audit Score64/ 100
02 — Category Diagnostics
First Impression
058
weight 15%At Risk
Visual Hierarchy
052
weight 15%At Risk
Mobile UX
041
weight 15%Critical
Messaging
068
weight 15%Competent
Trust Signals
071
weight 10%Competent
Accessibility
049
weight 10%At Risk
SEO Fundamentals
062
weight 10%At Risk
Conversion Friction
053
weight 10%At Risk
03 — Findings
Critical
3 items
Conversion Friction

Consultation form demands six fields

The 'Book a consultation' form collects full name, company, role, email, phone and matter description on a single screen with no progress indication.

Impact — Founders evaluating counsel abandon forms past three fields; each extra field compounds drop-off for the audience most likely to convert.
Recommendation

Reduce to name and email on the first step. Surface the remaining fields only after the lead has committed, in a guided follow-up.

Mobile UX

Mobile navigation overflows viewport

The horizontal nav does not collapse below 1024px; on phones it scrolls horizontally off-screen and the hamburger is non-functional.

Impact — 60%+ of founder traffic is mobile during evaluation; a broken nav blocks access to the practice-area pages that drive consults.
Recommendation

Implement a functional drawer nav under 1024px and reflow the top bar to a single logo + menu affordance.

Visual Hierarchy

Hero buries value proposition

A fullscreen photograph occupies the entire above-the-fold; the one-line headline sits at 16px over a busy image with no contrast layer.

Impact — Visitors cannot determine what the firm does within three seconds — the single biggest predictor of bounce for professional services.
Recommendation

Replace the image-led hero with a typographic hero: a 64px value proposition, a one-line proof point, and a single primary CTA.

Important
4 items
First Impression

Above-the-fold lacks a primary CTA

No visible call-to-action appears without scrolling; the only CTA is a footer link labelled 'Contact'.

Impact — Even interested visitors have no frictionless next step; intent dies at the fold.
Recommendation

Place a single 'Book a consultation' button, high contrast, top-right and repeated at hero base.

Accessibility

Body text falls below WCAG AA contrast

Muted grey body copy on white measures approximately 3.8:1 contrast; link text is distinguished by colour alone.

Impact — Excludes low-vision users and fails the accessibility baseline that procurement teams now screen for.
Recommendation

Raise body text to #1a1a1a (7:1) and underline links in addition to colour.

Messaging

Headline is a slogan, not a proposition

'Excellence in every matter' communicates no specialisation, audience or outcome.

Impact — Generic slogans read as interchangeable; founders cannot tell Northbridge from any other firm.
Recommendation

Lead with the audience and outcome: 'Commercial counsel for venture-backed founders — from term sheet to exit.'

SEO Fundamentals

Practice-area pages lack descriptive H1s

Each practice area page uses the firm name as its H1; meta titles duplicate the homepage.

Impact — Search engines cannot distinguish practice pages; the firm ranks for its own name only.
Recommendation

Write a unique descriptive H1 per practice area and a 55-character meta title naming the service and city.

Opportunity
3 items
Trust Signals

No transactional social proof

Logos of past clients are absent; only a generic 'trusted by leaders' line appears.

Impact — Logo walls are the single highest-leverage trust element for consideration-stage visitors.
Recommendation

Add a restrained logo bar of six recognisable clients above the fold, with permission.

Conversion Friction

No exit-intent or contextual offer

Visitors who scroll past the consultation CTA have no second chance to convert.

Impact — A recovered subset of abandoning visitors represents free incremental pipeline.
Recommendation

Surface a lightweight 'download our term-sheet checklist' offer mid-page to capture email from the not-yet-ready.

Accessibility

Focus states are inconsistent

Keyboard focus is visible on links but removed on buttons via a CSS reset.

Impact — Keyboard-only users cannot confirm which element is actionable.
Recommendation

Restore a 2px surgical-green focus ring on all interactive elements.

04 — Prioritized Action Plan
  1. 01
    Rebuild the hero as a typographic value proposition with a single primary CTA
    Recovers the 3-second clarity test — the largest single conversion lever.
    medium
  2. 02
    Repair mobile navigation drawer below 1024px
    Unblocks 60%+ of evaluation traffic from reaching practice-area pages.
    low
  3. 03
    Reduce consultation form to name + email, then guide the rest
    Removes the friction most directly costing booked calls today.
    low
  4. 04
    Raise body-text contrast to AA and restore focus rings
    Meets procurement accessibility screens and serves low-vision users.
    low
  5. 05
    Rewrite headlines as audience-plus-outcome propositions
    Differentiates the firm from interchangeable competitors in search and on-site.
    medium
  6. 06
    Add a six-logo client bar above the fold
    Highest-leverage trust element for consideration-stage visitors.
    medium
  7. 07
    Write unique descriptive H1s and meta titles per practice area
    Unlocks non-brand search traffic across the practice portfolio.
    medium
05 — Before & After
Hero / Above the fold drag to compare
Before
After
Current State

Fullscreen photograph, 16px headline lost in the image, no call to action in view.

Recommended

Typographic hero: 'Commercial counsel for venture-backed founders' at 64px, one proof line, a single 'Book a consultation' button — clarity in three seconds.

Primary navigation (mobile) drag to compare
Before
After
Current State

Horizontal nav overflows the viewport; hamburger is non-functional.

Recommended

A single logo and menu affordance open a full-height drawer with practice areas, contact and CTA.

Consultation form drag to compare
Before
After
Current State

Six fields on one screen with no progress cue.

Recommended

Two fields — name and email — with the remaining detail gathered in a guided follow-up after commitment.

Trust band drag to compare
Before
After
Current State

Generic 'trusted by leaders' line, no logos.

Recommended

A restrained row of six recognisable client logos above the fold, with permission.

Body typography drag to compare
Before
After
Current State

Muted grey on white (~3.8:1), links by colour alone.

Recommended

Near-black body copy at 7:1 contrast, links underlined in addition to colour, restored focus rings.

Next Step

Stop guessing. Start building.

This dossier is the diagnosis. The build is the cure — Slate & Anchor Studio designs and builds the high-converting website these findings prescribe. Request a strategy call with the senior architect who produced this audit.

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